Resources

Knowledge Base

Quick answers for setting up JobGPT, managing your account, and troubleshooting your job search workflow.

Getting Started

Creating your first cover letter

Upload or paste your resume, choose a target job, then let JobGPT draft a letter that connects your strongest experience to the role.

Setting up integrations

Connect sources like GitHub or Canvas so JobGPT can pull project details, coursework, and evidence for stronger personalization.

Understanding AI matching

Matching compares your goals, skills, seniority, location, and application preferences against available roles and job descriptions.

Exporting your documents

Review the final draft, make edits, then export in the format required by the application system or recruiter.

Account & Billing

Managing your subscription

Use account settings to review your plan, billing status, and the features available in your current tier.

Upgrading your plan

Upgrade when you need more applications, export formats, integrations, version history, or team workflow features.

Billing FAQs

Find answers about trials, renewals, invoices, and what happens when a plan changes during an active job search.

Cancellation policy

Cancel from account settings when you no longer need active search support. Your account data remains subject to the user policy.

Troubleshooting

GitHub connection issues

If repositories are missing, check account permissions, private repository access, and whether the project source is selected.

Canvas sync problems

Confirm your institution supports the connection, then reconnect Canvas if assignments or coursework stop syncing.

Export format issues

If a file does not download correctly, try another format, refresh the draft, or contact support with the browser and role details.

Common error messages

Most errors come from incomplete profile data, expired integrations, or missing job description fields. Updating those usually resolves the issue.